Sunnyside Spray Refund Policy
At Sunnyside Spray, we are committed to delivering high-quality pressure washing services. We understand, however, that circumstances may require a review of payment commitments. This Refund Policy aims to clarify the conditions under which refunds are possible and the process for initiating a refund to ensure a transparent and fair approach for all our clients.
Refund Policy Guidelines and Procedures
1. Eligibility for Refund
Services Not Rendered: Full refunds are available if we are unable to provide the scheduled service.
Cancellation Policy: Clients may cancel their service request within 48 hours prior to the scheduled time without any penalty. Cancellations made less than 48 hours in advance are subject to a cancellation fee as specified.
Unsatisfactory Service: If our service does not meet the agreed-upon standards, we encourage clients to contact us immediately for remediation. Refunds in such cases are assessed on a case-by-case basis.
2. Process for Requesting a Refund
Notification: To initiate a refund, please contact us directly through our customer service phone or email provided on our Contact Us page.
Review: Each refund request is reviewed by our support team to ensure it meets the necessary criteria.
Processing Time: Approved refunds are processed within a certain number of business days and will be credited back to the original method of payment.
3. Limitations
Time Frame: Refund requests must be made within 7 days of the original service date to be considered.
Partial Refunds: In cases where a portion of the service has been rendered, only a partial refund may be granted.
4. Modifications to the Refund Policy
Changes to our refund policy may be made at any time and will be reflected on this page. Please review it periodically to stay informed of any updates.
5. Contact Us for More Information
If you have any questions regarding our refund policy, or need further assistance, please don’t hesitate to contact us. Our team is ready to help ensure your satisfaction.
This refund policy is designed to be straightforward and fair, protecting both the client's interests and our business integrity. We strive to handle all refund requests with the utmost care and consideration, ensuring a positive experience for all parties involved.
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